Applied AI & Automation

Production AI is an engineering discipline, not a demo.

Most AI pilots die between the notebook and the org chart. Ours ship because they are built like software: versioned, evaluated, permissioned, observable — and owned by a team that stays.

What we build

Knowledge & retrieval systems

Search and question-answering over contracts, tickets, wikis and drawings — with the permission model of the source systems enforced at query time. Citations mandatory; hallucination measured, not hoped away.

Agentic process automation

Multi-step back-office flows — claims, onboarding, reconciliation — run by agents inside explicit guardrails, with human approval where money or risk moves. Full audit trail per action.

Internal copilots

Role-specific assistants for operations, support and engineering teams, wired into the tools where work already happens. Adoption is a design requirement, so we instrument it from day one.

Evaluation & model ops

The infrastructure that keeps AI honest: golden datasets, regression evals in CI, drift monitoring, cost and latency budgets. Often the first thing we build — and the reason the rest survives.

How it runs

An AI-assisted delivery loop, gated by engineers.

STAGE 01

Spec compression

Requirements, existing code and domain docs become an executable specification in days, not sprints. Ambiguity surfaces before anyone writes code.

STAGE 02

Assisted implementation

Agentic tooling handles migrations, test scaffolding and boilerplate under a senior engineer's architecture. Throughput rises where work is mechanical, not where it is judgement.

STAGE 03

Review gates

Nothing generated reaches production unreviewed. Static analysis, eval suites and human sign-off gate every merge — the same bar for machine-written code as for ours.

Measured on real deliveries — we'll walk you through the numbers on the call.
Operating principles
P.1
Evals before features
If we can't measure whether it works, we don't ship it. Golden sets and regression suites precede the first user.
P.2
Humans gate consequence
Wherever an action moves money, data or risk, a person approves it. Autonomy is earned per workflow, with evidence.
P.3
Model-agnostic, data-jealous
Models are swappable and will be swapped. Your data, prompts and evals are the asset — they live in your accounts, always.
P.4
Boring infrastructure wins
AI systems fail at the plumbing: permissions, queues, retries, cost. We build that layer first and the demos age well.
Contact us

Bring us a system you can't afford to get wrong.

[email protected]
A technical call, not a sales call: an hour with a Hazesoft tech lead on your architecture and constraints. If we're not the right shape of help, we'll say so.